Terms & Condition
Terms & Conditions
Welcome to Al Haramain Mart, your trusted source for quality food products. These terms and conditions outline the rules and regulations for the use of our website and services.
By accessing this website and placing an order with us, you agree to abide by these terms and conditions. Please refrain from using our website if you do not agree with any part of these terms.
Ordering and Delivery
- All orders placed through our website are subject to availability and confirmation of the order price.
- We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product availability, errors in the description or price of the product, or payment issues.
- Delivery times may vary depending on your location and product availability. We will make every effort to deliver your order promptly and within the estimated timeframe.
Return and Refund Policy
- We offer a 14-day return policy for unused and unopened food items. If you are not satisfied with your purchase, you may initiate a return by contacting us via our Complaint Submission Form at https://alharamainmart.com/complain/ or calling us at 09613824195.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original method of payment.
Quality and Freshness
- We take pride in offering fresh and high-quality food products. If you receive a product that does not meet our quality standards, please contact us immediately for assistance.
Intellectual Property
- All content included on this website, such as text, graphics, logos, images, and software, is the property of Al Haramain Mart or its suppliers and is protected by copyright and other laws.
Limitation of Liability
- We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.